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Destination Info
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TERMS & CONDITIONS
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Terms and Conditions for Cultural Crossroads
What Is Included in the Tour Price
- Expertise of
a Study Leader, Tour Manager, and local guides throughout the tour.
- All accommodations (based on double occupancy).
- Meals
as indicated in the itinerary.
- All sightseeing, visits and entry fees as noted in each itinerary.
- Baggage
handling for one bag plus one carry-on bag per person.
- Tips and gratuities to the leader, driver and guide, unless
otherwise noted.
- All on-tour transportation, unless otherwise noted.
- Pre-tour information.
What
Is Not Included in the Tour Price
- Passport fees, visas, and visa photos as required.
- Personal items
such as wines, liquors, a-la-carte orders, meals other than specified.
- Room service and valet/laundry service.
- Expenses
incurred by our tour operators in making individual travel arrangements inconjunction with the tour.
- Other items not
specifically mentioned as included.
- Airline taxes and departure fees, which are subject to change.
- Airport
arrival and departure transfers when purchasing a land-only package.
Registration
Space is
reserved in the order of receipt of deposits by check or once approval has been made for the credit card deposit on the web.
To place a request for a reservation by phone, please call 1-877-479-7040, Monday-Friday 8:30 a.m. to 5:30 p.m.
(Eastern Time).
Submitting an online request or sending a check, does not guarantee space on a tour. You
will be notified of your status when your request has been received and processed.
Please note: No
new registrations can be accepted within 30 days of the tour.
To complete your request, the following is necessary:
Payments
Deposit of $1000 per person, per tour, payable by check to Cultural Crossroads or by
major credit card is required to reserve a space on a tour program. Deposits are applied to payment of the program price.
Please note: Balance due upon invoicing 90 days prior to the program. If payment is not
received by 90 days prior to departure, your place cannot be guaranteed on the tour.
Late Registration
Any registration received within 90 days of departure is considered a “late registration” and must be
subject to special confirmation. Payment in full must be made immediately by credit card or by check and sent by overnight
mail to Cultural Crossroads before confirmation is possible.
Once confirmed, cancellation penalties apply as
set forth below. If confirmation is not possible, all payments made will be refunded in full.
Late registration
confirmation procedures apply to any participant who is transferred from the wait list to the program within the designated
late registration period for that program.
For additional information, please call Cultural Crossroads at 1-877-479-7040
weekdays 8:30 a.m. – 5:30 p.m. (Eastern Time) or e-mail info@culturalcrossroads.com
A Note About
Costs
Tour costs are based upon current airfares, tariffs, currency values, and on the basis of a minimum number
of participants. While we will do everything possible to maintain the listed prices, they are subject to change. Should actual
enrollments fall significantly below minimum numbers, a surcharge may be added. Due to fluctuations in oil prices, a fuel
surcharge may be added to your tour fee (e.g. internal flights, cruises, etc.). Details and costs will be advised prior to
departure.
Wait List
If the program(s) of your choice are fully subscribed, you will be placed
on a wait list. If you choose to withdraw from the wait list, please notify us.
Please note that we are
unable to keep you apprised of your status on the wait list. We will call you only if a space becomes available, but you are
welcome to call us at your convenience to inquire about your status at 1-877-479-7040.
Cancellation and Refund
Policy*
Per person cancellation fees are based on date of notice to Cultural Crossroads (subsequent written notice
is required).
- Cancellations within 14 days of booking (if not within final payment date): full refund.
- Cancellations
after 14 days of booking: $1000 retained (entire deposit).
- Final payment due: 90 days before departure.
- Cancellations
made less than 90 days prior to departure: no refund.
- Cancellation by Cultural Crossroads: full refund.
- No
refund for unused portions of the tour, including but not limited to, missed meals, hotel nights, sightseeing, or changes
in arrival or departure..
Please understand that there will be no exceptions to our cancellation policy.
Air
Service
Individual Arrivals and Group Transfers
Over the years, Cultural Crossroads travelers have
become more independent, often making their own travel arrangements to meet the tour group. Therefore, we no longer feature
a designated group flight on our tours. However, on most tours, transportation from the arrival airport to the hotel is included
in your tour cost if you arrive in time to meet the scheduled group transfer.
Air Tickets Purchased Independently
of the Tour
We urge you to check airline cancellation penalties before purchasing airline tickets since international
departure times and flights can change. Tours also can be cancelled due to low enrollments. Cultural Crossroads will not accept
liability for cancellation penalties related to domestic or international airline tickets purchased independently in conjunction
with a tour.
Travel Insurance
Cultural Crossroads tours do not include travelers insurance, but does provide
a link to a site where you can shop for the best prices. If unexpected circumstances should arise and you must cancel
or interrupt your trip, we strongly urge you to consider buying travelers insurance, in addition to your own health insurance
policy, along with coverage for emergency evacuation and worldwide emergency assistance service. Travel insurance provides
help in many unexpected circumstances, such as loss, delay, or damage of baggage; a medical problem that may suddenly arise
which causes you to cancel your trip; and medical costs outside the U.S. (most medical policies, including Medicare, do not
provide full coverage for medical expenses incurred outside of the U.S.).
Physical and Medical Considerations
Please
note that these tours require that participants be in good physical condition: you must be capable, without assistance, of
walking a minimum of two miles over uneven terrain and of climbing stairs that may not have handrails. Participants should
have sufficient stamina to keep pace with an active group of travelers on long days of touring. If you have any questions
about your ability to participate in a tour, please call us at 1-877-479-7040.
Some tours have additional notes
regarding physical and medical considerations, which are noted on the Tour Information link.
Itinerary or Program Modifications
Cultural
Crossroads strives to improve tour itineraries and their features. If improvements can be made, or unforeseen circumstances
beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. Every effort
will be made to carry out the program as planned but alterations may still occur after the final itineraries are sent. Please
note that weather conditions may force changes to the advertised sailing schedule. The ship’s captain has the authority
to change the ship’s schedule.
Accommodations
Cultural Crossroads chooses hotels based on a combination
of their location, service, atmosphere and price. On adventure tours and programs in out-of-the-way places, best-available
hotels are used. Program prices are based on two persons sharing a room with a bath or shower.
Singles and
Roommates
Hotel rooms are always reserved for single travelers; however, the number of single rooms available
on a tour may be limited. Therefore we recommend that you register early. Please note that a single supplement will apply
for a single room. If you are traveling alone and wish to share a room, we will do our best to find someone of the same gender
and smoking preference to share with you. If you are matched with a non-smoking roommate, it is mutually agreed that you cannot
smoke in your hotel room. When a roommate cannot be found, the single supplement will be charged.
Children
Cultural
Crossroads tours are for those over the age of 18. Customized tour may be made for families, which include children.
Children must pay full price unless otherwise noted, and a parent or guardian must accompany those under 18.
Preparing
for Your Journey
Prior to departure, you will receive a letter containing both tour specific and general tour information
to help you prepare for your travel experience.
The letter will include such information as:
- Passport
and visa information
- Weather, clothing, and packing suggestions
- A suggested reading list
- General information
about the countries you will visit, e.g. the food, customs, medical precautions and currency.
- Information about your
tour staff
- Final Itinerary
- Participant List
Additional Information
Special Travel
Arrangements
If you wish to make pre or post travel arrangements, please give us a call at 1-877-479-7040 and
we will be happy to assist you.
Photography
Participants on tour may be photographed for promotional
purposes of Cultural Crossroads. Photographs may be printed in publications and posted on websites to promote Cultural Crossroads
tours. Travelers who prefer that their image not be used must advise the tour manager at the beginning of the tour.
Smoking
Policy
For the comfort of all participants, we ask that there be no smoking during all group activities, including
excursions and meals.
RESPONSIBILITY STATEMENT AND LIABILITY DISCLAIMER
Read Carefully: Responsibility
Statement and Liability Disclaimer
Cultural Crossroads tours are managed by operators hired as independent contractors.
The use of operators allows Cultural Crossroads to offer its travelers a wide array of educational travel opportunities. The
operators act only as an agent by making arrangements for transportation, accommodations, and other services. Neither the
Cultural Crossroads nor the operators shall be held liable for personal injury, death, property damage or accident, delay
or irregularity arising out of any act or omission of these operators. Cultural Crossroads and the operators, reserve the
right, without penalty, to make changes in the published itinerary whenever, in their judgment, conditions warrant, or if
they deem it necessary for the comfort, convenience, or safety of tour participants.
Cultural Crossroads and
the operators also reserve the right, without penalty, to withdraw the tour announced, to decline to accept any person as
a participant in a tour, or to require any participant to withdraw from the tour at any time, when such action is determined
by tour staff to be in the best interests of the health, safety or general welfare of the tour group or the individual participant,
subject only to the requirement that the recoverable portion of the total amount paid that corresponds to the cost of unused
services and accommodations be refunded, if any. Participants are encouraged to purchase travel insurance for airline tickets
to avoid airline cancellation penalties if a tour is canceled or otherwise modified. Cultural Crossroads and the operators
accept no liability for the purchase of non-refundable airline tickets to the tour departure city and return. Baggage and
personal effects are at all times the sole responsibility of the participant. Dates, schedules, program details, and costs,
although provided in good faith based on information available at the time of publication of the brochure or catalog, are
subject to change and revision.
AS A CONDITION OF ACCEPTANCE OF ANY APPLICATION, EACH APPLICANT MUST AGREE
TO THE STATEMENT SET FORTH BELOW:
The undersigned has read carefully the Responsibility Statement and Liability
Disclaimer set forth above, the schedule of activities for this tour, as well as the terms and conditions of application and
participation as set forth in the tour brochure(s), and recognizes and accepts any risk associated with the tour and the conditions,
including the refund policy, set forth in the tour brochure(s). The undersigned further acknowledges that there are many risks
and uncertainties inherent in any travel tour, including but not limited to the hazards of various modes of transportation,
forces of nature, acts or omissions of foreign governments, terrorism, war or insurrection, theft, illness, and damage to
person or property due to the negligent acts or omissions of tour staff or others. In consideration of, and as part payment
for, the right to participate in the tour, the undersigned, on behalf of himself, his dependents, heirs, executors, administrators
and assigns, agrees to release the Cultural Crossroads, its Regents, officers, employees, representatives or agents, the United
States, and the tour operator and its officers, employees and agents, from liability for personal injury, death, property
damage or loss suffered by any person in connection with this tour, even if caused by the negligence (but not the reckless,
willful, or fraudulent conduct) of tour staff or other related persons or entities. In addition, by registering for this tour,
the applicant certifies that he or she is mentally and physically capable of full participation in this tour. By registering
for a Cultural Crossroads tour, the participant agrees to the Responsibility Statement and Liability Disclaimer and the Terms
and Conditions herein.
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